GMS's software cancellation policy to deactivate the software license/warranty and service/support fees is 60 days written notice to be received in our office by mail at 10559 Metropolitan Avenue, Kensington, MD 20895, faxed to 301/933-3502 or emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Upon receipt of the cancellation notifications, a prorated credit would be issued to your account for any annual license/warranty and service/support fees previously billed that covers the period after the effective cancellation date.

The total account balance is due in full by the last day of the month following the month of the cancellation effective date.

The written notification must be on agency letterhead and signed by an authorized individual.