E-NEWS JULY

Updated GMS Software and Support Services and Virtual Training Cancelation Policy

📅 GMS Software and Support Services provides the following:

• Expert Assistance: Helping users resolve software-related issues and errors to ensure uninterrupted operations.
• Comprehensive Troubleshooting: Diagnosing and resolving software-related problems efficiently.
• Accounting & Financial Guidance: Supporting clients in navigating accounting procedures and financial report challenges.
• Strategic Guidance: Enhancing operational efficiency and accuracy with tailored recommendations.
• Best Practice Recommendations: Providing valuable insights to optimize the user experience.

GMS Software and Support services Do Not Cover the following:

• Account Reconciliation Services: This includes tasks like bank reconciliation and GL account reconciliation, which are billed separately at the prevailing rate.
• IT-Related Issues: Network setup, configuration, and troubleshooting are outside the scope of the software support agreement.
• Hardware, Networking, and System Infrastructure Assistance: As GMS is not an IT service provider, users should seek support from their internal IT team or an external professional for these matters.

📅 Virtual Training Cancellation Policy

To ensure fairness and efficient scheduling for all clients:
• Cancellations must be made at least 24 hours in advance of your scheduled session.
• Late cancellations (less than 24 hours’ notice) will incur a $65 cancellation fee.
• This policy helps us respect the time of our trainers and other clients waiting for availability.

GMS is pleased to announce the option for Prepaid Virtual Training Time Blocks

🎓 Prepaid Training Time Blocks
Invest in your growth and save with our discounted prepaid training packages. Perfect for individuals or teams looking to commit to skill development with flexibility and value.

💼 Standard Hourly Rate: $130/hour

🔹 10-Hour Block

• Discounted Rate: $120/hour
• Total Cost: $1,200
• Ideal for short-term goals, refreshers, or targeted sessions.

🔹 20-Hour Block

• Discounted Rate: $110/hour
• Total Cost: $2,200
• Best value for ongoing training, team development, or multi-phase learning plans.

⏳ Expiration Policy

All prepaid training blocks are valid for six (6) months from the date of purchase. Unused hours will expire after this period.

✅ Benefits:

• Save up to 15% off the standard rate
• Flexible scheduling
• Priority booking
• Great for individuals or teams